For many drivers, their car or truck is part of their identity, an extension of themselves that makes a statement about who they are. Not everyone needs a flawless car or truck, but no one likes to drive around in a damaged or visibly flawed vehicle either. The auto body business has come a long way in recent years, and repair methods have changed for the better, making it easier and less expensive to get minor dents, dings, and scratches, as well as major damages, repaired at your local auto body paint shop.
The Law and Your Rights
As an insured Virginia driver, you have rights that apply to your automobile insurance and the claim process. You may take your vehicle to the auto body paint shop or repair facility of your choosing and insist that your insurance company pay for OEM (original equipment manufacturer) parts. You do not have to obtain multiple estimates nor do you have to use a repair facility designated by your insurance company, and you do not have to accept a payment that does not include the cost of OEM parts. If you prefer to use your favorite auto body paint shop in Newport News, VA, you may do so even if your insurance company asks for a lower repair estimate.
Some Tips on Making an Insurance Claim
Document the condition of your vehicle with photographs when you get insurance, including your wheels (wheels often sustain unnoticed damage in an accident), doors, your front, rear, and side body panels, your hood and trunk, and your bumpers. Never admit fault in an accident. Simply follow the law and exchange information regardless of who is ticketed, document any damage to all vehicles involved, through photos if possible, and ensure that any accident report accurately represents such damage. Immediately report the accident to your insurance company, and inform your contact that you will take your vehicle to a repair facility of your choosing. Finally, review your insurance policy, and follow any claims guidelines therein. Feel free to stop by Bruce’s Super Body Shops for answers to your questions.
